Terms & Conditions for tgbat Players
These Terms & Conditions govern your use of the tgbat platform — including all sports betting, casino games, payment transactions, bonus offers, and account management features. Please read them carefully before using any tgbat service.
Key Platform Rules at a Glance
The most important obligations and protections governing every tgbat account.
18+ Age Requirement
tgbat is strictly for adults aged 18 years and above. Age is confirmed at registration and verified via KYC before any withdrawal is processed. Any account found to belong to a person under 18 will be suspended immediately and all balances returned.
BDT Payments Only
All deposits and withdrawals on tgbat are processed exclusively in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and supported local banks. No foreign currency conversion is required. Minimum deposit and withdrawal amounts are ৳500.
One Account Per Player
Each player is permitted to hold exactly one tgbat account. Opening duplicate or multiple accounts — whether under your own name or another identity — is a serious breach of these Terms and will result in the suspension of all associated accounts.
Fair Play Obligation
Players must engage with the tgbat platform in good faith. Any attempt to exploit software errors, manipulate odds, use automated betting tools (bots), or engage in match-fixing or collusion constitutes a material breach of these Terms and may result in account closure and forfeiture of balances.
Bonus Wagering Requirements
All bonuses and promotional credits awarded by tgbat are subject to wagering requirements before any associated winnings may be withdrawn. Wagering requirements, eligible games, time limits, and maximum withdrawal caps are stated in plain English in each individual promotion's terms.
24/7 Support Available
For any query regarding these Terms — including bonus disputes, withdrawal delays, account verification, or responsible gaming requests — contact the tgbat support team at [email protected]. Support operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
1. Acceptance of Terms
Your agreement with tgbat begins the moment you access the platform.
These Terms & Conditions (hereinafter referred to as "the Terms") constitute a legally binding agreement between you (the "Player" or "User") and tgbat (hereinafter referred to as "tgbat", "we", "us", or "the Platform"). The Terms govern all aspects of your use of the tgbat website, mobile interface, and any related services, features, or content made available through the tgbat platform.
By completing the tgbat account registration process, by clicking any confirmation checkbox during registration, or by continuing to access and use the tgbat platform after these Terms have been published or updated, you represent and warrant that:
- You have read these Terms in full and understand their content.
- You are at least 18 years of age and legally capable of entering into a binding agreement.
- You are accessing the tgbat platform on your own behalf and not on behalf of any third party.
- You are not subject to any restriction — legal, regulatory, or otherwise — that would prevent you from using online betting or casino services.
- All information you have provided to tgbat during registration is accurate, current, and complete to the best of your knowledge.
tgbat reserves the right to amend, update, or replace these Terms at any time and at its sole discretion. Where a material change is made, tgbat will endeavour to notify registered players via the email address associated with their account. However, it remains the Player's responsibility to review the current Terms periodically. Continued use of the tgbat platform following publication of any amended Terms constitutes the Player's acceptance of those amendments.
If you do not agree to any provision of these Terms — or to any subsequent amendment — you must discontinue your use of the tgbat platform immediately. Any account balance remaining at the time of discontinuation will be processed in accordance with the withdrawal procedures outlined in Section 4 of these Terms, subject to all applicable verification requirements having been met.
Agreement Triggers
You are considered to have accepted these Terms upon: completing registration, ticking the acceptance checkbox, logging in after an update, or placing your first bet or game stake.
2. Eligibility and Age Requirement
tgbat is for adults aged 18 and above only. No exceptions.
Access to and use of the tgbat platform is restricted to individuals who are at least 18 years of age at the time of registration. This age restriction applies without exception to all tgbat services including sports betting, casino games, live dealer tables, Color Prediction games, and any other feature accessible via a tgbat account.
By registering an account on tgbat, you confirm and warrant that you are aged 18 or above. tgbat reserves the right to request documentary proof of age at any time, including but not limited to during the KYC (Know Your Customer) verification process that is required before any withdrawal is processed.
Acceptable Age Verification Documents
tgbat accepts the following government-issued documents as proof of age and identity during the KYC process:
- National Identity Card (NID) issued by the Bangladesh Election Commission
- Valid Bangladeshi Passport
- Bangladesh Driving Licence (with photograph and date of birth clearly visible)
- Birth Certificate (where accompanied by a second photo-ID document)
In addition to age eligibility, you must also confirm that you are not accessing the tgbat platform in any jurisdiction where online gambling is explicitly prohibited by applicable law. tgbat does not represent or warrant that its services are legal in every jurisdiction. Players are solely responsible for determining whether their use of the platform complies with applicable local laws.
tgbat will cooperate fully with any legitimate request from parents or guardians who believe a minor has registered an account. Such requests should be submitted to [email protected] with supporting information. Where a minor is identified, the account will be suspended without delay, all deposits will be returned to the originating payment method, and all winnings associated with that account will be voided.
KYC Verification
Age and identity verification (KYC) is required once before your first withdrawal is processed. Submitting false or altered documents constitutes fraud and will result in immediate account closure and reporting to relevant authorities.
3. Account Registration
Rules governing the creation, maintenance, and accuracy of your tgbat account.
To access the full range of tgbat services — including placing bets, playing casino games, and processing deposits and withdrawals — you must register a tgbat account. The registration process requires you to provide accurate and complete personal information including your full legal name, date of birth, residential address, email address, and a valid Bangladeshi mobile phone number.
Each individual is permitted to hold exactly one tgbat account. The opening of multiple accounts — whether under the same name, a different name, the same device, the same payment method, or the same IP address — is strictly prohibited. Where tgbat identifies duplicate accounts, all associated accounts may be suspended, all pending withdrawals cancelled, and all bonus credits voided. tgbat reserves the right to exercise its discretion in determining how detected duplicate accounts are handled.
You are responsible for maintaining the security and confidentiality of your account login credentials, including your username and password. tgbat strongly recommends enabling any available two-factor authentication (2FA) features on your account. You must not share your account credentials with any third party, and you must not allow any third party to access or use your tgbat account on your behalf.
tgbat is not liable for any losses arising from unauthorised access to your account that results from your failure to maintain the security of your credentials. If you suspect that your account has been accessed without your authorisation, you must notify the tgbat support team immediately at [email protected] so that appropriate protective measures can be applied.
You agree to notify tgbat promptly if any of the personal information associated with your account changes — including your residential address, phone number, or email address. tgbat may require verification of updated information before processing withdrawals or making other account changes.
4. Deposits and Withdrawals
All financial transactions on tgbat are processed in BDT with no currency conversion.
tgbat processes all deposits and withdrawals exclusively in Bangladeshi Taka (BDT). No foreign currency is accepted, and no currency conversion fees are applied. Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.
Deposits made via bKash and Nagad are credited to your tgbat balance instantly — typically within ten seconds of payment confirmation on your mobile wallet. Deposits via bank transfer may take longer depending on the processing times of the respective financial institution.
Withdrawals are subject to the following conditions:
- Your account must have completed KYC identity verification at least once before your first withdrawal is processed.
- The minimum withdrawal amount is ৳500 per transaction.
- Withdrawals must be made to a payment method registered in your own name — tgbat does not process withdrawals to third-party accounts.
- Where a deposit bonus has been credited to your account, the associated wagering requirements must be completed in full before the bonus balance or any winnings derived from it may be withdrawn.
- tgbat reserves the right to conduct enhanced due diligence checks on withdrawal requests above certain thresholds. This may require you to provide additional documentation before the withdrawal is released.
tgbat does not charge fees on standard deposits or withdrawals. However, individual payment providers (such as bKash or Nagad) may apply their own transaction fees, which are outside of tgbat's control. Players are advised to review the fee schedules of their chosen payment provider before initiating transactions.
In the event that a deposit fails to credit to your tgbat account within thirty minutes of a confirmed payment on your mobile wallet or bank statement, you should contact tgbat support immediately at [email protected] with your transaction reference number, payment method, amount, and the time of the transaction. tgbat will investigate and resolve confirmed failed credits within one business day.
Payment Summary
| Detail | Specification |
|---|---|
| Currency | BDT (Bangladeshi Taka ৳) |
| Min. Deposit | ৳500 |
| Min. Withdrawal | ৳500 |
| Deposit Speed | Instant (bKash, Nagad) |
| Withdrawal Speed | ~15 minutes (verified accounts) |
| tgbat Fees | None |
| KYC Required | Once, before first withdrawal |
| Third-party Payouts | Not permitted |
5. Betting and Casino Rules
Standards of conduct and fairness governing all sports betting and casino activity on tgbat.
All bets and game stakes placed on the tgbat platform are final once confirmed. You are solely responsible for verifying the details — including the selection, odds, stake amount, and market type — of every bet before confirming it. tgbat will not void or amend a bet on the grounds that it was placed in error by the Player, except in the specific circumstances outlined below.
Sports Betting Rules
tgbat sports betting markets are governed by the following general rules. Specific sport-by-sport rules may be published separately on the relevant section of the platform and, where applicable, shall take precedence over these general rules:
- Odds displayed at the time a bet is placed are the odds at which the bet is recorded. Live in-play odds fluctuate in real time; the confirmed odds are those displayed at the moment your bet is accepted by the system.
- In the event that a sporting event is postponed, cancelled, or abandoned before the relevant result or market outcome is determined, affected bets will be settled in accordance with tgbat's sport-specific void and abandonment rules.
- tgbat reserves the right to void any bet placed at odds that were published due to a palpable error (a clearly incorrect price materially different from the fair market price at the time of placement).
- Maximum stake limits and maximum payout caps apply per market and per event. These limits are displayed on the relevant betting interface at the time of bet placement.
- Any bet identified as having been placed in connection with match-fixing, insider information, or the artificial manipulation of results will be voided and the matter referred to the appropriate authorities.
Casino and Live Dealer Rules
All casino games available on the tgbat platform — including slot titles, live dealer tables provided by Evolution Gaming and other studio partners, and Color Prediction games — are governed by the specific rules of each game as published by the game provider. tgbat presents these games as an interface and is not responsible for the rules, RTP (Return to Player), or mathematical models of individual game titles; those are determined solely by the respective game provider.
- In the unlikely event of a game malfunction, disconnection, or technical error that prevents a game round from completing normally, the affected round may be voided and any stake refunded to your account balance at tgbat's discretion.
- Players must not use any automated software, script, bot, or artificial intelligence tool to interact with tgbat's casino or betting platform. The use of such tools constitutes a material breach of these Terms.
- Winnings generated from casino games are credited to your tgbat account balance immediately upon settlement of the relevant game round.
6. Bonuses and Promotions
All tgbat bonus terms are stated in plain English — no hidden clauses.
tgbat offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses on first deposits, reload bonuses on subsequent deposits, free bet packages tied to major cricket fixtures, and seasonal promotions around Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh, and Bangladesh Victory Day. All bonuses are subject to the specific terms published alongside each individual promotion in addition to the general bonus rules set out in this section.
General Bonus Rules
- All bonuses awarded by tgbat are subject to a wagering requirement that must be completed in full before any bonus balance or winnings derived from a bonus may be withdrawn. The wagering requirement multiplier applicable to each bonus is stated in the promotion's individual terms.
- Bonuses are awarded in BDT and credited to a designated bonus balance that is separate from your real-money balance. Wagering requirements must be met using eligible real-money stakes as specified in each promotion's terms.
- Not all games contribute equally to wagering requirements. Slot games typically contribute 100% of each stake toward wagering. Live dealer games and sports bets may contribute a lower percentage, as specified per promotion. Color Prediction game stakes may have a different contribution rate — always check the individual promotion terms.
- Each player is eligible to claim a welcome bonus once only. Attempting to claim a welcome bonus more than once — including by opening a duplicate account — constitutes abuse of the promotion and will result in the bonus being voided and the account reviewed for suspension.
- tgbat reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that the terms of any bonus already accepted by a player will be honoured for the duration stated in that promotion's terms at the time of acceptance.
- Bonus offers are intended for personal recreational use only. Any behaviour that tgbat reasonably determines to constitute bonus abuse — including but not limited to: low-risk hedging across multiple outcomes to clear wagering requirements, systematic exploitation of free bet credits, or coordinated multi-account play to multiply bonus value — will result in forfeiture of the bonus and associated winnings, and may result in account suspension.
- Maximum withdrawal limits associated with bonus winnings, where applicable, are stated in the individual promotion's terms. Winnings from real-money play (not derived from a bonus) are not subject to withdrawal caps.
Seasonal and event-specific promotions — such as BPL or T20 World Cup betting offers — are available for limited periods only. Eligibility criteria, opt-in requirements, and expiry dates are stated in each promotion's terms. Players are responsible for meeting any opt-in requirements before the promotion's closing deadline.
Welcome Bonus
New tgbat players are eligible for a welcome bonus on their first deposit. Full wagering requirements, eligible games, time limits, and maximum withdrawal caps are stated in the Welcome Bonus promotion terms published on the tgbat promotions page.
Seasonal Promotions
tgbat runs special promotions during BPL, IPL, T20 World Cup, Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh, and Bangladesh Victory Day. Check the promotions section of your tgbat account for currently active offers.
7. Account Suspension and Closure
Circumstances under which tgbat may suspend, restrict, or permanently close a player account.
tgbat reserves the right to suspend, restrict, or permanently close any player account at its reasonable discretion. In most cases tgbat will provide notice of suspension or closure, however there are circumstances — particularly where fraud, security, or legal obligations are involved — in which an account may be suspended without prior notice.
Grounds for Suspension or Closure
tgbat may suspend or close an account where any of the following apply:
- The account holder is found to be under 18 years of age.
- The account holder has provided false, misleading, or fraudulent information during registration or at any subsequent point.
- The account has been used to facilitate money laundering, fraud, or any other criminal activity.
- The account holder has opened duplicate or multiple accounts in breach of Section 3 of these Terms.
- The account holder has abused a bonus or promotion in breach of Section 6 of these Terms.
- The account holder has used automated tools, bots, or scripts in breach of Section 5 of these Terms.
- The account holder has been involved in match-fixing, collusion, or any other activity designed to unfairly influence the outcome of a bet or game.
- The account holder has made a chargeback or payment reversal dispute without first raising the matter with tgbat support.
- The account holder has requested self-exclusion under tgbat's Responsible Gaming framework.
- tgbat is required to close the account by applicable law, court order, or regulatory direction.
Effect of Closure on Balances
Where an account is closed for reasons other than fraud, criminal activity, or serious Terms breach, any verified real-money balance remaining in the account at the time of closure will be returned to the player via their most recently used payment method, subject to KYC verification being complete. Where an account is closed due to fraud, Terms abuse, or criminal activity, tgbat reserves the right to withhold the account balance pending investigation, and in some cases to permanently forfeit balances where they are found to have arisen from prohibited conduct.
Voluntary Account Closure
Players who wish to close their tgbat account voluntarily — for any reason — may do so by contacting [email protected]. Voluntary closure requests are processed within two business days. Any remaining balance will be returned to the player's verified payment method following standard withdrawal processing times, subject to all applicable wagering and KYC requirements having been satisfied.
8. Responsible Gaming
tgbat is committed to supporting safe and responsible play for every player in Bangladesh.
tgbat takes responsible gaming seriously as a fundamental platform obligation — not merely a regulatory requirement. We recognise that gambling, while an enjoyable form of entertainment for the vast majority of players, can become harmful for some individuals. tgbat is committed to providing practical tools and support resources that empower players to remain in control of their activity at all times.
Player-Controlled Responsible Gaming Tools
The following tools are available to all tgbat account holders and can be activated at any time via the account dashboard or by contacting [email protected]:
- Deposit Limits — Set a daily, weekly, or monthly cap on the total amount you can deposit into your tgbat account. Limits take effect immediately once set. Requests to increase an existing deposit limit are subject to a mandatory 24-hour cooling-off period before the increase is applied.
- Session Time Reminders — Configure a play-session duration reminder. tgbat will display a clear notification when your chosen play period has elapsed, prompting you to review your session and take a break.
- Reality Check Prompts — At intervals you define, tgbat will display your net win/loss position for the current session so you always have a clear picture of your financial position during play.
- Self-Exclusion (Temporary) — Request a voluntary account pause for a defined period (minimum 24 hours, maximum 12 months). During the exclusion period, login is blocked and all marketing communications are suspended. You cannot reverse a temporary self-exclusion before it expires.
- Self-Exclusion (Permanent) — Request permanent account closure with no option for reinstatement. This is a one-way, irreversible action. Permanent self-exclusion requests are processed within 24 hours of receipt.
tgbat strongly encourages any player who feels that their gambling may be becoming a problem to use these tools proactively and to reach out to the tgbat support team at [email protected], where dedicated responsible gaming support is available 24 hours a day, 7 days a week. You can also find detailed guidance and support resources on our dedicated Responsible Gaming page.
In addition to player-initiated tools, tgbat's platform monitoring team may apply responsible gaming restrictions to accounts where patterns of behaviour suggest a player may be experiencing gambling-related harm. This includes accounts that exhibit significantly increased deposit frequency, unusually large single deposits, or extended continuous play sessions. Where such patterns are identified, tgbat may proactively contact the player and suggest the use of the responsible gaming tools available to them.
Deposit Limits
Set daily, weekly, or monthly BDT deposit caps from your tgbat account dashboard. Reduces take effect immediately. Increases require a 24-hour cooling-off period for your protection.
Self-Exclusion
Temporary or permanent self-exclusion is available at any time. Contact [email protected] to activate. Permanent exclusion is irreversible. Temporary exclusion cannot be reversed before its scheduled end date.
Additional Terms and Provisions
Further provisions governing intellectual property, limitation of liability, and governing law.
Intellectual Property
All content on the tgbat platform — including logos, interface design, written content, graphics, and software — is the exclusive property of tgbat or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any tgbat content without prior written consent.
Limitation of Liability
To the maximum extent permitted by applicable law, tgbat's total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total net deposits made by you in the 30 days preceding the event giving rise to the claim. tgbat is not liable for indirect, consequential, or punitive losses.
Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through tgbat's internal dispute resolution process should be raised in writing to [email protected] for escalation to senior management review.
Service Interruptions
tgbat provides the platform on an "as available" basis. We do not guarantee uninterrupted access and accept no liability for losses arising from planned maintenance windows, unexpected technical outages, or third-party infrastructure failures. Scheduled maintenance will be communicated in advance where reasonably practicable.
Communications
By registering a tgbat account you consent to receiving transactional communications — account confirmations, withdrawal receipts, security alerts — via email or SMS. You may opt out of marketing communications at any time via your account notification settings or by contacting [email protected].
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the severance of the invalid provision.
Questions About These Terms?
Our support team is available 24/7 to clarify any aspect of the tgbat Terms & Conditions. You can also explore our FAQ for quick answers, or visit the Responsible Gaming page for player protection resources.